It was with great excitement that I attended the LASA Congress 2015 in Melbourne at the start of last week. Leading Age Services Australia (LASA) positions itself as the Australian voice of aged care and this congress brought together approximately 1000 delegates over 3 days to discuss the aged care sector. While I could only attend one day out of the three day congress, it was a day well spent, packed full of insight from leading experts across aged care. Here’s a couple of my highlights:
My aged care panel
There was an interesting discussion about the My Aged Care changes that commenced from 1st July, 2015. The panel included representatives from Government and the companies behind the website and the telephone service. It was good to hear the acknowledgement about the challenges and some of the issues of the roll out so far as well as the positive steps taken to make it a much smoother journey ahead. For example, staff numbers in the phone service have been substantially increased to cope with the number of calls and decrease the wait times. Also the need to address the cross section of aged care needs, including regional assessment and indigenous needs.
A fascinating final keynote presentation from Deborah Szebeko, Founder of thinkpublic UK. Deborah spoke about co-design thinking and shared her experience about using this thinking with the massive NHS in the UK. Essentially Deborah spoke about how co-design thinking is collaborative and how it involved bringing a range of people together to design things that address a specific social challenge. Many things Deborah spoke of resonated with me and I’m thinking of ways to further embed co-design thinking with YourLink.
In between sessions it was a great opportunity to meet some of the exhibitors from the aged care sector, many of whom I wasn’t aware of. These included Telstra Health, Mirus Australia and BrainerTrainer Plus.
I’m looking forward to participating in more of these types of events and to continue meeting more like-minded people in the aged care sector. It’s incredible to meet people who are as determined as we are to help older Australians continue to live enjoyable and enriching lives.
Let me know if there are any other aged care events you think are interesting.