Get to know - Adssi HomeLiving Australia

We're helping you get to know our wonderful partners that you can find in the YourLink app.

Here is our interview with Adssi HomeLiving Australia. 


Organisation name: Adssi HomeLiving Australia

Contact name: Jenni Allan

Position: Chief Executive Officer

1. Tell us a little bit about your organisation. 

Adssi HomeLiving Australia’s (AHLA) vision is to make a difference in the lives of people in our community. We’ve been doing exactly that for 30 years. For frail aged or people living with disability, this support can mean the difference between having to move into residential care, versus continuing to living safely in their own home and community. We are very proudly government accredited meaning you can be confident about the quality of our staff and the care they provide.

2. What services do you offer for seniors and their families? 

Practical services not only take away some of the difficulty people have with day-to-day activities, but also offer peace of mind for families who know their loved ones are being supported. We provide domestic assistance, transport to appointments, respite for carers, linen, meal preparation, post-hospital support, social support to reduce loneliness, occupational therapy and home modifications (ramps, rails, flip taps etc), as well as Home Care Packages. Our focus is on wellness and enablement and we offer award winning health and wellbeing programs including falls prevention, gentle exercise and cooking and nutrition classes. 

3. Can you share an example of how you've helped or are helping seniors in the community?

Even the smallest thing can make a big difference in an individual’s life. Whether they’re no longer able to drive and therefore get to the supermarket or the doctors, or something more significant like installing a ramp to make access in and out of the home safer and easier, our team can help.

After a recent fall, Malcolm* was nervous in the shower and his family were anxious he might fall again. Malcolm, together with his family, identified that safety in the bathroom was crucial for him to remain independent. An occupation therapist (OT) assessed Malcolm’s bathroom and arranged for grab rails to be installed in the shower and toilet. ‘This has given me and my family, who live out of town, peace of mind. I can confidently use the bathroom knowing I have the rails for support. I no longer need to rely on anyone else. Without the rails, I may have had to move. (*name changed to protect client confidentiality). Please click here to see how we’ve helped others to remain independent.

4. What's the best way for someone to contact your organisation? 

Please call our customer service team on 1300 578 478 to discuss how we can help you or a loved one. You can also email us on for a prompt response. If you’d prefer to call in, you’ll find our head office at 3a Pioneer Avenue, Tuggerah.

5. Why have you joined YourLink? 

We can see the real benefits that technology can bring to people in our community, especially those who are more socially isolated. YourLink can help us to reach out and connect with more people, and put them in touch with others. This connection is a critical aspect of a person’s health and wellbeing, which is at the centre of what we do. We are really excited to be a part of the YourLink journey.