The Charter of Aged Care Rights and Aged Care Quality Standards

It is not long now until the Charter of Aged Care Rights and the New Aged Care Quality Standards come into effect.

These changes come into effect on 1st July, 2019 and are significant for consumers and their families as they support individuals to have a greater voice in the way care is delivered for themselves or their loved ones.

This will also mean that there will be a greater focus on the introduction of using digital tools, apps, devices and the supporting complementary skills for individuals and staff with a view to maintaining the quality of life for older Australians.

Charter of Aged Care Rights

 
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From 1 July 2019, the new Charter of Aged Care Rights will provide the same rights to all consumers, regardless of the type of Commonwealth subsided care and services they receive.

During the 6 months that follow 1st July 2019 there are requirements that providers will be working towards to roll out this charter to new consumers across aged care programs as well as existing consumers receiving residential, home care and short-term care.

Read more here about the charter and timeline

New Aged Care Quality Standards

As of 1st July 2019, the new Aged Care Quality Standards will apply to all aged care services including residential care, home care, flexible care and the Commonwealth Home Support Program services.

The new Aged Care Quality Standards will be comprised of the below:

Source: agedcarequality.gov.au

Source: agedcarequality.gov.au

Standard 1. Consumer dignity and choice

Standard 2. Ongoing assessment and planning with consumers

Standard 3. Personal care and clinical care

Standard 4. Services and supports for daily living

Standard 5. Organisation's service environment

Standard 6. Feedback and complaints

Standard 7. Human resources

Standard 8. Organisational governance

Read more here about the new Aged Care Quality Standards and what they mean for consumers

This video from the Federal Government explains a little more about what the new Quality Standards mean for consumers.