Flybuys & Everyday Rewards: Tips For Using Your Card, Apps and Offers
Flybuys and Everyday Rewards are loyalty programs that let you collect points and access special offers when shopping at Coles, Woolworths and other participating businesses.
You can use a physical card or a digital card on your phone. But did you know that some special offers need to be activated before you shop?
Understanding this simple step can help you get more from your everyday shopping.
Before you shop – remember these things!
1.Check your offers:
Open the Flybuys or Everyday Rewards app before going shopping. Look for offers that suit what you are planning to buy.
2. Activate or Boost
Flybuys: You may need to Activate some of the offers to take advantage of the bonus points.
Everyday Rewards: You may need to Boost some of the offers to take advantage of the bonus points
Review the conditions for the offer such as spending amounts, typs of products and dates.
3.Scan your card
Remember to scan you physical or digital card when completing your purchase. at the checkout before you pay.
The simple way to remember
Flybuys: ACTIVATE → SHOP → SCAN
Everyday Rewards: BOOST → SHOP → SCAN
1. Understanding your card, account and app
There are three different things to understand:
Physical card: The plastic card you scan when shopping.
Membership or account: Where your points, personal details and shopping activity are recorded.
App: A way to access your membership, see your points, activate offers and use a digital card on your phone.
2. Already have a physical card? Start there.
If you've been scanning a Flybuys or Everyday Rewards card when shopping, you may already have an existing membership.
Before creating a new account, check what you already have.
Step 1 – Find your card number
Look for the membership number printed on your physical card.
Step 2 – Download the official app
Download Flybuys or Everyday Rewards from the Apple App Store or Google Play Store.
Step 3 – Try signing in
Choose Sign in or Log in, rather than joining as a new member.
Everyday Rewards: Try your 13-digit card number or registered email address.
Flybuys: Try your existing login details or the account recovery options.
Step 4 – Forgotten your password?
Look for Forgot password or another account recovery option.
You may receive a verification code or password-reset message by email or text message.
Check your Junk or Spam folder if nothing arrives.
Step 5 – Check your account details
Once signed in, check:
Your membership or card number
Your points balance
Your email address and mobile number
Your recent points or shopping activity
Compare the membership details with your physical card.
3. What if you can't access your account?
Sometimes an account was set up years ago using an email address or mobile number you no longer use.
Before creating another account, consider:
Could you have used a different email address?
Have you changed your mobile number?
Is your password saved on your phone?
Are you using the correct card number?
If you still can't access your account, contact Flybuys or Everyday Rewards for assistance.
Flybuys
Phone: 13 11 16 Help Centre: https://help.flybuys.com.au. Live Chat and account assistance are available through the Help Centre.
Everyday Rewards
Phone: 1300 10 1234 Website: https://www.everydayrewards.com.au. Look for account support or contact options.
Tip: Don't create another account just to solve a login problem. You could end up with points spread across different memberships.
4. What if you have an old card and a new card?
You might have picked up a new card at the supermarket, received a replacement card or accidentally created another membership.
First, establish which account contains your existing points.
Flybuys
If you already have a Flybuys membership and have picked up a new temporary Flybuys card, contact Flybuys for help connecting or merging it with your existing account.
Have both card numbers available if possible.
Everyday Rewards
If you already have an Everyday Rewards account and need another physical card, try ordering a replacement through your existing account.
If you've accidentally created a second membership, contact Everyday Rewards before making further changes.
The aim is to keep your existing membership and points wherever possible, rather than starting again.
5. Getting comfortable with the app
Once your account is sorted, take a few minutes to explore the app.
Find your digital card: Look for the barcode you can scan at the supermarket checkout. You can still use your physical card if you prefer.
Check your points: Find your current points balance and recent activity. Remember, some bonus points may take time to appear.
Explore your offers: Look for offers such as:
Spend a certain amount to receive bonus points.
Buy selected products to collect extra points.
Shop during particular dates to qualify for an offer.
Some offers require you to Activate or Boost before shopping. Others, such as certain member prices, may only require you to scan your card.
Always check the conditions before shopping.
6. Where to get help
If you're having trouble accessing your account, connecting a card or sorting out multiple memberships, contact the loyalty program directly.
Flybuys
Phone: 13 11 16
Help Centre: https://help.flybuys.com.au
Live Chat and account assistance are available through the Help Centre.
Everyday Rewards
Phone: 1300 10 1234
Website: https://www.everydayrewards.com.au
Look for account support or contact options.
Have your physical card and any other membership numbers available before contacting support.
8. A few useful tips
Check offers before shopping. Activate or Boost useful offers early.
Always scan your card. This connects your shopping to your loyalty account.
Check the expiry dates. Some offers are only available for a short time.
Don't spend extra just for points. An offer is most useful when it matches your normal shopping.
Keep your existing card until everything is sorted. Don't throw it away too early.
Keep your contact details up to date. Your email address and mobile number may be needed for account recovery.
Practise finding your digital card at home. This makes it easier at the checkout.
Trademarks, Independence & Support
All trademarks, product names and logos belong to their respective owners. YourLink provides independent educational guides to help people confidently use the apps, features and technologies mentioned. YourLink is not affiliated with, endorsed by or partnered with these providers. For official support, always contact the provider directly through their official website, phone number or app to help protect your yourself from scams and protect your privacy.
For account-specific help, always contact the organisation directly using its official website, phone number or app. Be cautious of phone numbers or support links found through advertisements or unexpected messages.