The digital coach - A critical part of the future workforce in aged care

In this, the International Year of the Health and Care worker, it is timely to hone in on the experience of working in the aged care sector.

As other sectors respond to the ‘future of work’, the rapid adoption of digital service delivery exposes skills gaps and highlights the need for reskilling, in the aged care sector this is even more intensive.

High employee turnover is one of the most significant challenges the industry is facing. In some instances this can be as high as 50%. When coupled with over 28,000 job ads for care workers on seek.com.au the story of the workforce crisis in aged care begins to take shape.

There are two challenges that need to be addressed:

• What is the profile of the 'workforce of the future' in aged care?

• How does the sector attract the talent it needs to sustain and deliver the quality of care needed?

In our latest article we explore the role of ‘Digital coach’ and the benefits of these skills for the organisation, the seniors in it’s care and for the care worker themselves.