Understanding QR codes and how to use them

Over the last year you’ve more than likely been asked to use a QR code. For many seniors this will be a new experience and only possible if you have a smartphone. So what is all the fuss about and what do you need to know to use them? We explain QR codes in simple terms below.

QR codes.jpg

What is a QR code?

A QR code (Quick Response code) is a type of barcode - like on products you buy that get scanned at the checkout.

The QR code contains information, in all those black lines and squares, about something it is connected to like a website or app.

It can be read by a mobile device that has access to the internet such as a smartphone camera or iPad camera.

By scanning the QR code using the camera or scanning app on your smart device you will be taken to a website. This saves you typing a website link into your browser e.g. Safari, Google.

Why do we need to know about QR codes?

Originally QR codes were used a lot for marketing purposes but now, with COVID-19, we’re having to use them to electronically check into venues, stores and appointments.

It’s now mandatory for businesses to collect visitors and staff details for contact tracing using electronic check-in methods. Using QR codes is much better than paper records, which can be hard to read and are not contactless.

How do I use them?

The process for scanning QR codes depends on the type of phone you have. Most smartphones and iPads can scan QR codes using their camera app but some may require you to download a QR code scanner app.

If your smartphone or iPad is a recent model, all you do is:

  • Open your camera app

  • Point it at the QR code and hold it steady for a few seconds

  • You’ll see a broken square appear around the QR code and a message appears asking you to tap on the message to follow the link

  • Tap on the message to go to the website or check-in app

  • The QR Code may take you to a Government check-in app like Services NSW

  • If you’ve used the government app before, it will remember your personal details and you only have to tick an answer or two

  • If you haven’t used the government check-in app before, it will ask you to download it - so it’s a bit of extra work at first but it will then remember you and make things much faster

  • You will need to remember to select the check-in option.

This video shows how it works

How do I download a QR app if I need one?

Each state or territory has an app or will have an app for checking into venues and events. Go to the App store or Google Play store and download the relevant one below.

What else are QR Codes used for?

These days we’re seeing QR codes in lots of places and they are used for many things

Here’s just a few examples:

  • Ordering in restaurants - you scan, view the online menu and order through the online form. You can even pay through the linked website or app and it even has your table number so they know where to bring your food. This is very popular now with COVID-19 restrictions with no printed menus to clean and contactless payment.

  • Accessing extra information in Museums and Art Galleries - if you find a QR code next to a painting for example, you can scan it and it will link you to more information about the art - a video might even play.

  • Checking in at your Doctor or Dentist appointment

  • Booking tickets for movies, theatres or even flights.

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