Catholic Healthcare has partnered with YourLink to co-design and deliver the Smart Technology Program for clients and care workers across NSW. Catholic Healthcare recognises the important role in supporting its clients with the essential digital skills and confidence to participate.

Digital skills assist people to overcome social isolation and provide independence. Living remotely or caring for a loved one can make it practically impossible to attend any kind of in-person training which is why virtual training needs to stay.

For each new digital process we design or new service we make available online, we need our end user to actually ‘use’ it for the return on investment to be achieved. The foundation for this is digital confidence.

YourLink is pleased to announce we’ll be working with Australian Red Cross to design and deliver a digital inclusion and social support program for seniors across NSW.

The Tech Smart Seniors program will bring digital access and confidence for their staff, volunteers and clients.

There is an urgent need for digital capabilities and skills for the care workforce needed to maintain some level of continuous service for their aged care clients.

Getting started with apps, try the ones that come with your device first

A smart device is a great gift for your older loved one. We’ve put together a couple of handy tips when training someone with the new device.

Digital inclusion program will assist aged care residents with skills to eliminate social isolation and provide empowerment.

New to online shopping? Here's how to get started safely.

Through our work with seniors, carers and care workers, we have seen hundreds of examples of how the use of smart devices is having a positive impact on those living with Dementia and those caring for them. We’ve shared three stories in this article.

One of the common questions we get at YourLink is “how do I choose a data plan for my smart device?” We’ve put together some tips to help you consider what would work best for you before signing the dotted line.

Whether you’re staying in touch with your friends and family, having a tele-health consult or meeting with a larger group, it’s worthwhile to have a great video chat app on your phone, tablet or computer.

Here are some online channels, websites and apps that might interest you for ongoing digital learning.

The effective adoption of technology requires a baseline of skills - here’s how we take workforces and clients from ‘zero to one’

The research highlights that the digital divide is still a significant issue in modern Australia, particularly with the rapid pace of digitisation brought forward by the COVID-19 pandemic.

Online forms have become an essential part of daily digital life. The good news is that once you understand the basic types of information, you will be able to use pretty much any form. So, whether you are teaching a senior or carer how to fill them out or learning how to use the form yourself, we’ve put together basic tips and terms to help get you started.

Fear of technology is a common theme for many and a reason why their digital journey has not started or has perhaps been abandoned. We share the extraordinary experiences of the Carers we work with when their digital journey begins.

With all the best intentions, many of us can miss the mark when trying to help others, particularly seniors, to improve their digital literacy skills. In our training sessions with care workers, carers and seniors we use a four point “Think like a Coach” framework.

We all have someone in our lives living with hearing difficulties. In fact 70% of Australians over 70 years of age have a form of hearing loss.

Smart devices come with many, many fantastic features but it might not be apparent at first what settings you can adjust to suit your personal needs. Accessibility features are available in your device to improve the way it works for you personally. For example, if reading text is a challenge - did you know you can adjust the text size to something larger?